What counts as a call?

A call is any inbound or outbound conversation handled by your VocalStaff agent, regardless of duration. Partial calls and transfers count as one call.

Can I upgrade or downgrade my plan?

Yes, you can change your plan at any time. Upgrades take effect immediately, and downgrades apply at the start of your next billing cycle.

What happens if I exceed my call limit?

Additional calls are billed at $0.99 per call for Starter and $0.39 per call for Professional plans.

Is there a free trial?

Yes! Starter and Professional plans include a 14-day free trial with full access to all features. No credit card required.

How does Enterprise pricing work?

Enterprise pricing is customized based on your call volume, compliance requirements, and infrastructure needs.

Pricing

Flat-Rate Pricing. No Per-Minute Surprises.

Three plans for Canadian businesses. All prices in CAD. No long-term contracts.

The cost of doing nothing

Your missed calls are costing you $126,000 a year

85% of callers who reach voicemail never call back. They call your competitor.

VocalStaff answers every call, books the appointment, and logs it to your CRM — while you focus on the work. No hold times. No missed revenue.

85%

of callers who hit voicemail never call back

$126K

average annual revenue lost to missed calls

100%

of calls answered by VocalStaff on the first ring

ROI comparison

$197/month

VocalStaff Starter

24/7 call answering + booking

94% less cost

$3,500/month

Human Receptionist

Business hours only — no 24/7

Same professional call handling. Same calendar bookings. 94% less cost.

Starter

Single location. Get your first AI voice agent answering calls this week.

$197/month CAD

1 location
Up to 500 minutes/month
Appointment booking
Business hours coverage
HubSpot CRM sync
PIPEDA compliant

Calculate Your Savings

See the real financial impact of switching to VocalStaff

ROI Calculator

See how much you can save by switching to VocalStaff.ai

Monthly Call Volume2,000

100 calls20,000 calls

Average Call Duration5 min

1 min20 min

Traditional Hiring

$17,375/month

Includes salary, benefits, training, overhead

VocalStaff.ai

$1,999/month

Recommended: Professional plan

Monthly Savings

$15,376

Cost Reduction

88%

Annual Savings

$184,512

* Calculations based on industry averages. Actual savings may vary.

Frequently Asked Questions

Is there per-minute billing?

No. VocalStaff uses flat-rate monthly pricing with no per-minute surprises. Starter includes up to 500 minutes/month. Growth and Practice plans include unlimited minutes.

Do I need a long-term contract?

No long-term contracts. All plans are month-to-month. Cancel any time.

Is VocalStaff PIPEDA compliant?

Yes. All plans include PIPEDA-compliant call handling, built by Group 4 Networks, a Canadian managed IT provider since 2008. Healthcare providers can add PHIPA-compliant configurations.

What is included in the Practice plan setup?

Practice includes a done-for-you full setup, dedicated AI agent training on your business, a custom Vapi and ElevenLabs voice build, an onboarding call with our team, and priority support.

Which CRMs does VocalStaff integrate with?

Starter includes HubSpot CRM sync. Growth and Practice plans include full CRM integration with Salesforce, HubSpot, Clio, Jane App, Dentrix, Jobber, and ServiceTitan.

Ready to Stop Missing Calls?

Email us and your first AI voice agent can be live within 48 hours.

Questions? Call (416) 623-9677 — Group 4 Networks, Toronto