AI Voice Agent for Trades and Home Services Businesses
Plumbers, electricians, HVAC, contractors — the call that goes to voicemail at 7pm becomes a competitor's job by morning. VocalStaff answers every after-hours call, captures job details, books service appointments, and dispatches emergencies to your on-call technicians.
Every after-hours call captured — not lost
VocalStaff works when your team doesn't — evenings, weekends, holidays, and peak season rushes.
After-Hours Call Capture
The call that goes to voicemail at 7pm becomes a competitor's job by morning. VocalStaff answers every after-hours call and captures the job before a competitor does.
Job Detail Capture
Captures job type, location, urgency level, and customer contact information on every call. Your dispatcher has everything they need before the job is assigned.
Service Appointment Booking
Books service appointments directly into your dispatch calendar. Integrates with ServiceTitan, Jobber, and major Canadian field service management platforms.
Emergency Dispatch
Genuine emergencies — burst pipes, no heat in winter, electrical hazards — dispatched to your on-call technician immediately with full call details.
SMS Confirmation
Sends SMS confirmation to every customer after booking — appointment time, technician name, and what to expect. Professional, consistent, automatic.
Multiple Simultaneous Calls
Spring HVAC season, winter plumbing emergencies, renovation peak — VocalStaff handles unlimited simultaneous calls so no caller ever hears a busy signal.
Works with your field service software
VocalStaff integrates with the platforms trades businesses already use.
Built for the call volumes that overwhelm your staff
Start your free trial today
Your first AI voice employee, live within the hour. No technical expertise required.
Questions? Call us at (416) 623-9677 — Group 4 Networks, Toronto