AI Voice Agent for Canadian Medical Clinics and Healthcare Providers
Medical clinics, physiotherapy, mental health, chiropractic, and specialist offices. VocalStaff handles appointment booking, referral intake, prescription refill request routing, and after-hours triage — reducing administrative burden on clinical staff.
Reduce administrative burden on clinical staff
Clinical staff are the highest-cost way to handle routine booking calls. VocalStaff handles them automatically.
Appointment Booking
Books appointments directly into OSCAR, Telus Health PS Suite, Jane App, and Accuro. Real-time availability, instant confirmation, zero double bookings.
Referral Intake
Captures referral information, determines urgency, routes to the appropriate provider, and sends confirmation to the referring clinic — automatically.
After-Hours Coverage
After-hours calls answered professionally rather than reaching voicemail. Urgent calls routed to on-call staff. Everything else captured for the next business day.
PHIPA Compliant
PHIPA-compliant call handling configurations for healthcare providers. No patient health information stored without consent. Built by Group 4 Networks.
Prescription Refill Routing
Routes prescription refill requests to the appropriate staff workflow. Reduces administrative calls reaching clinical staff directly.
FAQ and General Inquiries
Clinic hours, location, parking, services offered, OHIP coverage, forms — answered instantly without hold times.
Works with your EMR and scheduling system
VocalStaff integrates with the systems Canadian healthcare providers already use.
Why healthcare providers choose VocalStaff
Start your free trial today
Your first AI voice employee, live within the hour. No technical expertise required.
Questions? Call us at (416) 623-9677 — Group 4 Networks, Toronto